{"id":2855,"date":"2024-09-11T09:02:12","date_gmt":"2024-09-11T01:02:12","guid":{"rendered":"http:\/\/blkg.ichuanghui.cn\/?page_id=2855"},"modified":"2025-03-19T17:36:33","modified_gmt":"2025-03-19T09:36:33","slug":"after-sales","status":"publish","type":"page","link":"https:\/\/www.bluesunpv.com\/de\/after-sales\/","title":{"rendered":"After-Sales"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2855\" class=\"elementor elementor-2855\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1bf0a2 e-con-full e-flex e-con e-parent\" data-id=\"b1bf0a2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5fa5cf elementor-widget__width-initial elementor-hidden-mobile elementor--h-position-center elementor--v-position-middle elementor-widget elementor-widget-slides\" data-id=\"f5fa5cf\" data-element_type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" dir=\"ltr\" data-animation=\"\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-5ab8fdd swiper-slide\"><div class=\"swiper-slide-bg\" role=\"img\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b4e54d e-flex e-con-boxed e-con e-child\" data-id=\"4b4e54d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d5e840 elementor-widget elementor-widget-heading\" data-id=\"9d5e840\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"\/de\/\">Startseite<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63b0136 elementor-widget elementor-widget-heading\" data-id=\"63b0136\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"> \/<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2170b3b elementor-widget elementor-widget-heading\" data-id=\"2170b3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">After-Sales<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1eea27 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"c1eea27\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ba92294 e-flex e-con-boxed e-con e-child\" data-id=\"ba92294\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-3261803 e-con-full service-menu-list e-flex e-con e-child\" data-id=\"3261803\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/de\/oversea-warehouse\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-636354b elementor-widget elementor-widget-heading\" data-id=\"636354b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\u00dcbersee-Lager<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-18e892e e-con-full service-menu-list e-flex e-con e-child\" data-id=\"18e892e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/de\/category\/faqs\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c519c9 elementor-widget elementor-widget-heading\" data-id=\"2c519c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">FAQs<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-10b8468 e-con-full service-menu-list e-flex e-con e-child\" data-id=\"10b8468\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/de\/category\/downloads\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efa1cb3 elementor-widget elementor-widget-heading\" data-id=\"efa1cb3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Herunterladen<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-e516123 e-con-full service-menu-list service-on e-flex e-con e-child\" data-id=\"e516123\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/de\/after-sales\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9c6856 elementor-widget elementor-widget-heading\" data-id=\"b9c6856\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">After-Sales<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-82cb15b e-con-full service-menu-list e-flex e-con e-child\" data-id=\"82cb15b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/de\/category\/videos\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a8e054 elementor-widget elementor-widget-heading\" data-id=\"9a8e054\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Videos<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-19edc60 e-con-full service-menu-list e-flex e-con e-child\" data-id=\"19edc60\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/de\/category\/blogs\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06c0550 elementor-widget elementor-widget-heading\" data-id=\"06c0550\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Blogs<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80883e6 e-con-full e-flex e-con e-parent\" data-id=\"80883e6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-270fa62 e-flex e-con-boxed e-con e-child\" data-id=\"270fa62\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5316496 elementor-widget elementor-widget-heading\" data-id=\"5316496\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">After-Sales<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f6c33 service-after-sales elementor-widget elementor-widget-heading\" data-id=\"55f6c33\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><p>1. Wenn das Produkt ausf\u00e4llt, wenden Sie sich bitte so schnell wie m\u00f6glich an das \u00f6rtliche Wartungspersonal, um Sicherheitsprobleme zu vermeiden.<\/p>\n<p>2. Dieses Formular sollte vom urspr\u00fcnglichen Installateur ausgef\u00fcllt werden. Wenn Sie Fragen haben, wenden Sie sich bitte rechtzeitig an das Verkaufs- oder Kundendienstpersonal.<\/p>\n<p>3. Wir werden Ihnen innerhalb von 24 Stunden f\u00fcr Ihre After-Sales-Service-Bed\u00fcrfnisse antworten, bitte achten Sie auf Ihre Mailbox.<\/p>\n<p>4. Wenn Kunden Probleme melden, versuchen Sie, die SN des entsprechenden Produkts, Bilder oder Videos und andere Beweise beizuf\u00fcgen, um den Fehler\/Fehlercode zu zeigen, so dass unser After-Sales-Team bei der Behandlung des Problems schneller helfen kann<\/p>\n<p>5. Die folgenden Situationen treten auf: Bluesun hat das Recht, sich den Kundendienst vorzubehalten: Der Kunde demontiert das Produkt ohne Erlaubnis; das Produkt ist nicht durch die Technologie oder die Materialien verursacht; das Produkt erf\u00fcllt nicht die Garantiebedingungen; das Produkt wird nicht von der Firma hergestellt;<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c72a6ff e-con-full e-flex e-con e-parent\" data-id=\"c72a6ff\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6d572c8 service-as-up e-flex e-con-boxed e-con e-child\" data-id=\"6d572c8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-81f2307 e-con-full service-as-up e-flex e-con e-child\" data-id=\"81f2307\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c24491c elementor-widget elementor-widget-heading\" data-id=\"c24491c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Benutzerinformationen<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3361008 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-wpforms\" data-id=\"3361008\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-2842\"><form id=\"wpforms-form-2842\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2842\" method=\"post\" 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wpforms-field-required\" name=\"wpforms[fields][5]\" placeholder=\"Bitte geben Sie Ihre Telefonnummer ein\" aria-errormessage=\"wpforms-2842-field_5-error\" required><\/div><div id=\"wpforms-2842-field_6-container\" class=\"wpforms-field wpforms-field-email wpforms-one-half\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-2842-field_6\">E-Mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2842-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" placeholder=\"Bitte geben Sie Ihre E-Mail ein\" spellcheck=\"false\" aria-errormessage=\"wpforms-2842-field_6-error\" required><\/div><div id=\"wpforms-2842-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-2842-field_7\">Projekt Installationsort<\/label><input type=\"text\" id=\"wpforms-2842-field_7\" class=\"wpforms-field-large\" name=\"wpforms[fields][7]\" placeholder=\"Bitte geben Sie Ihren Projekt-Installationsort ein\" aria-errormessage=\"wpforms-2842-field_7-error\" ><\/div><div id=\"wpforms-2842-field_15-container\" class=\"wpforms-field wpforms-field-text wpsf-as-pi\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-2842-field_15\">Informationen zum Produkt<\/label><input type=\"text\" id=\"wpforms-2842-field_15\" class=\"wpforms-field-large\" name=\"wpforms[fields][15]\" aria-errormessage=\"wpforms-2842-field_15-error\" ><\/div><div id=\"wpforms-2842-field_8-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-2842-field_8\">Produktmodell <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2842-field_8\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][8]\" placeholder=\"Bitte geben Sie Ihren Produktmodus ein\" aria-errormessage=\"wpforms-2842-field_8-error\" required><\/div><div id=\"wpforms-2842-field_9-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-2842-field_9\">Laufende Nr. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2842-field_9\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][9]\" placeholder=\"Bitte geben Sie Ihre Seriennummer ein.\" aria-errormessage=\"wpforms-2842-field_9-error\" required><\/div><div id=\"wpforms-2842-field_10-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-2842-field_10\">Rechnungsnummer<\/label><input type=\"text\" id=\"wpforms-2842-field_10\" class=\"wpforms-field-large\" name=\"wpforms[fields][10]\" placeholder=\"Bitte geben Sie Ihre 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class=\"wpforms-field-label\" for=\"wpforms-2842-field_13\">Kaufdatum<\/label><input type=\"text\" id=\"wpforms-2842-field_13\" class=\"wpforms-field-large\" name=\"wpforms[fields][13]\" aria-errormessage=\"wpforms-2842-field_13-error\" ><\/div>\t\t<div id=\"wpforms-2842-field_3-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"3\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-2842-field_3\" > Purchase Address<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-2842-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-2842-field_14-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-2842-field_14\">St\u00f6rung\/Fehler Beschreibung <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2842-field_14\" 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value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.bluesunpv.com\/de\/wp-json\/wp\/v2\/pages\/2855\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2842\" class=\"wpforms-submit\" data-alt-text=\"send\u2026\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Einreichen<\/button><img decoding=\"async\" src=\"https:\/\/www.bluesunpv.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Wird geladen\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form><\/div>  <!-- .wpforms-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe50e16 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"fe50e16\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e09c2db elementor-widget elementor-widget-heading\" data-id=\"e09c2db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Ihr bester PV-Lieferant<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2673fb3 elementor-widget elementor-widget-heading\" data-id=\"2673fb3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bluesun bietet eine umfassende Palette von Solar-PV-L\u00f6sungen<br>die ein breites Spektrum von Projektanwendungen optimieren k\u00f6nnen.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02a2eb3 elementor-align-center elementor-widget__width-initial blkg-pra-btn elementor-widget elementor-widget-button\" data-id=\"02a2eb3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjQ1NTUiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontakt<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home \/ Kundendienst Oversea Warehouse FAQs Downloads Kundendienst Videos Blogs Kundendienst 1. Wenn das Produkt ausf\u00e4llt, wenden Sie sich bitte so schnell wie m\u00f6glich an das lokale Wartungspersonal, um Sicherheitsprobleme zu vermeiden. 2. Dieses Formular sollte vom urspr\u00fcnglichen Installateur ausgef\u00fcllt werden. Wenn Sie Fragen haben, wenden Sie sich bitte rechtzeitig an das Verkaufs- oder Kundendienstpersonal. [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2855","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>After-Sales - Bluesun Solar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bluesunpv.com\/de\/after-sales\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales - Bluesun Solar\" \/>\n<meta property=\"og:description\" content=\"Home \/ After-Sales Oversea Warehouse FAQs Downloads After-Sales Videos Blogs After-sales 1. 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